Legal Training for California Automotive Repair Dealers

All California automotive repair dealers have a responsibility to comply and operate under strict legal requirements that are provided for in the California Automotive Repair Act (“Act”). From the signs that need to be displayed to the documentation practices of various repair services, this training program is specifically designed to assist automotive repair dealers in complying with the Act and its related laws and regulations.

About

The Bureau of Automotive Repair (BAR) is the licensing and oversight agency for all California automotive repair dealers. BAR investigates violations of the Automotive Repair Act (Act), and takes disciplinary action against registrants and licensees as applicable. 

In 2021, the BAR was granted greater ability to enforce violations under the Act including issuing citations and fines and disclosing their names on a public website. BAR was also allowed to create a remedial training program and a process for certifying providers of such training. An automotive repair dealer that successfully completes the remedial training will be able to prevent disclosure of the citation on the BAR website. 

ComplyAuto EduTech created a remedial training program for automotive repair dealers to fulfill this alternative. These courses, taught by California attorneys who are certified by the BAR, are meant to teach students about the laws and regulations of the Act to better equip them with the practical knowledge to not only fulfill this alternative requirement but also effectuate a better relationship with the BAR and the customers who they serve. 

Benefits of EduTech Training Program

  • Comprehensive online BAR course training and lectures
  • Essential BAR courses
  • Developed and taught by California attorneys certified by the BAR
  • Instruction and Interactive Videos
  • Access to training materials anytime (24/7/365)
  • Quizzes and final test to track engagement and learning ability
  • Notify BAR and receive a certificate upon completion of course
  • Access to Resource Center
  • Lower Risk of BAR scrutiny
  • Increased Customer Satisfaction
  • Establishes ARD’s good faith efforts and may avoid BAR citation and fine
  • Professional Development for Service Writers
  • Certification of BAR Compliance for Consumers. 

Course Outline

EduTech Course 1
CA Automotive Repair Act Certification Training

The Automotive Repair Act Certification Training is designed to provide automotive repair dealers with the knowledge and tools necessary to comply with California laws and regulations promulgated under the Act and effectuate a better relationship with their customers.

Once the student has completed the course and passed a comprehensive exam, a certificate of completion will be issued to the student and can be posted to show customers that the service writers and technicians have been trained in the Automotive Repair Act.

  • Comprehensive online course about the Automotive Repair Act

  • Access to training materials anytime (24/7/365)

  • Comprehensive companion manual to the training material

  • Quizzes and final exam to track engagement and learning ability

  • Certificate generated upon completion

  • HR Fundamentals access (see below)

BENEFITS:

  • Lower risk of BAR scrutiny

  • Increased customer satisfaction

  • Establishes ARD’s good faith efforts and may avoid BAR citation and fine

  • Professional development for service writers and technicians

EduTech Course 2
Remedial Training Program to Fulfill BAR Citations

The Bureau of Automotive Repair (BAR) has allowed violating automotive repair dealers (ARDs) to take a remedial training program in lieu of having their information posted on a public website. This course fulfills the BAR’s requirements.

These courses are created by California attorneys with over 35 years of combined experience in the automotive repair industry. They are the only instructors certified by the BAR to provide this training.

FEATURES:

  • Comprehensive online course about the Automotive Repair Act

  • Access to training materials anytime (24/7/365)

  • Comprehensive companion manual to the training material

  • Quizzes and final exam to track engagement and learning ability

  • Certificate generated upon completion

  • Automated notification to the Bureau of Automotive Repair, if applicable

EduTech Course 3
Training Program to Fulfill Attorney General’s Disciplinary Orders

The California Attorney General (AG) has required violating ARDs to take a course that instructs students on the laws and regulations of the Automotive Repair Act as part of the disciplinary order. This course fulfills the AG’s requirements.

These courses are created by California attorneys with over 35 years of combined experience in the automotive repair industry. They are the only instructors certified by the BAR to provide this training.

FEATURES:

  • Comprehensive online course about the Automotive Repair Act

  • Access to training materials anytime (24/7/365)

  • Comprehensive companion manual to the training material

  • Quizzes and final exam to track engagement and learning ability

  • Certificate generated upon completion

Instructors

ComplyAuto EduTech was originally conceived of by two practicing California attorneys. Between the two of them, they have 45 years of combined experience in the automotive repair industry (with one of them having been a service writer himself). The content was entirely created, organized, and delivered by these attorneys and they will continue to do so as these specific laws and regulations are updated.

Each of these attorneys are certified by the Bureau of Automotive Repair as remedial training providers. Please see attached for their certificates.

Hao Nguyen, Esq.

Chief Legal Officer, ComplyAuto

Hao Nguyen has spent his entire legal career in the automotive industry providing legal support and counsel in all functions at the dealership: from sales operations and registration to environmental issues and vehicle advertising. His experience spans from working with lobbyists and stakeholders at the California New Car Dealers Association to dealerships in his capacity as a consultant at Auto Advisory Services. While here, he launched the service drive audit program to reduce liability in the service department and has personally reviewed hundreds of repair orders for compliance under the Automotive Repair Act. He also served on the board of directors of the California Automotive Business Coalition. He now bridges his knowledge and expertise of the dealership space to help dealers with their data protection and cyber security goals. He is admitted to practice law in the State of California.

Jack Molodanof, Esq.

Attorney at Law

Jack Molodanof is an attorney and registered lobbyist who has been specializing in automotive legislation, administrative and regulatory law and has provided legal compliance training to the automotive repair industry for the last 30 years.  He is considered an expert in California for the automotive repair industry and represents several statewide automotive repair associations including the California Autobody Association (CAA) and the Automotive Service Councils of California (ASCCA).  His family owned and operated a small mechanical/collision repair shop for many years in San Jose, California. Molodanof serves on the Bureau Automotive Repair (BAR) Advisory Group, which provides input on BAR programs. Mr. Molodanof graduated with distinction from the University of Pacific McGeorge School of Law in 1987. Mr. Molodanof is a member of the State Bar of California. He is admitted to practice before the U.S. Court of Appeals, Ninth Circuit, the U.S. Eastern District Court of California, the California Supreme Court and the U.S. Supreme Court. Mr. Molodanof is AV rated by Martindale-Hubbell.

FAQ

What does it mean when you are certified by the Bureau of Automotive Repair?

Do I have to take the 8-hour Remedial Training in one sitting?

What is the difference between the Remedial Training and the Continuing Education product (Mitigation Learning)?

Can I enroll in both products?

Can you tell me a bit more about EduTech’s Compliance Guarantee?

I want to enroll all of my service writers and technicians into this course. Is there a discount?

You state that the Continuing Education will be a “mitigating factor.” What exactly does that mean? (See explanation above)

BAR Certified Instructors

As the only company with instructors certified by the Bureau of Automotive Repair, our training program will fulfill the Bureau’s remedial training requirements for mitigation efforts, citations and fines, and probationary requirements of the state Attorney General.

Official Certificate

Earn and and display an official certificate upon completion of the approved courses to show your expertise on the subject matter. Your customers will appreciate it

Completely Online

Take the interactive courses online at your convenience anywhere and from any device. The courses are available when you are, 24 hours a day, 7 days a week.

Updated Resource Library

The Resource Library  includes a comprehensive manual, extensive repair service forms, and wizards to walk you through creating specific documents. It will become your go-to reference resource and is regularly updated with the changing legal landscape. 

Led by Industry Expert Attorneys

Our training courses are led by instructors who are attorneys licensed by the State Bar of California. These attorneys have over 45 years of combined experience in the automotive repair industry. Our products grant you access to these attorneys to help you with issues you may have.

Mock OSHA Assessment

FEATURES:

  • On-demand eight-hour assessment that imitates a real OSHA audit.
  • Conducted by an EHS Pro with OSHA-10 or OSHA-30 certification and 5+ years of experience. 
  • Simulated employee interviews
  • Issue tracking and task management
  • Detailed assessment reports after the assessment with images, videos, and recommended steps for remediation.

    Privacy & Cyber Compliance Suite

    FEATURES:

    • Custom legal policies with real-time updates, including the Information Security Program (ISP)
    • Customized Incident Response Plan (IRP)
    • Internal risk assessment tools and hands-on guidance
    • Biannual penetration testing (2) 
    • Biannual vulnerability scans (2)
    • Employee security awareness training and completion tracking
    • Extensive vendor management library – hundreds of vendor-completed GLBA contracts & risk assessments
    • Device & systems inventory automation and mapping tools
    • Unlimited industry-specific internal phishing simulations to train staff
    • Complete 50-state privacy compliance required by your state (CA, CO, CT, DE, IA, IN, MT, OR, TN, TX, UT, VA)
    • Website cookie consent banners and unique consumer privacy request portals
    • Annual report to the Board of Directors generated every year
    • Compliance Guarantee

      CPR/AED Certification

      FEATURES:

      • Instruction provided by Certified American Red Cross Instructors.
      • Practical, hands-on training sessions to practice CPR and AED techniques
      • Proper automated external defibrillator (AEDs) instruction and operation
      • American Red Cross exam and certification
      • Access to study materials, manuals, and resources for continued education and reference.
      • Available for organizations and groups, allowing for tailored training sessions.

      HR Fundamentals

      FEATURES:

      • Customized policy builder with real-time updates
      • E-sign functionality for required employee policies 
      • Online HR training with employee completion tracking
      • State-specific policies and training
      • Employee management tool
      • Training and policies include Workplace Violence, Active Shooter, IT and Electronic Device Use, Biometric Data Privacy, Sexual Harassment, and more 
      • HR Fundamentals access is included with any other ComplyAuto product

        Encrypted Messaging

        FEATURES:

        • Encrypt SMS text and email messaging among staff, clients, and customers when sending and receiving files
        • Track usage and detect violations in real-time
        • Advanced security features include auto-deletion of files, Multi-Factor Authentication protection, IP safelisting, and domain blocklisting
        • Supports compliance with various state and federal regulations and recognized industry standards: GLBA, HIPAA, SOC 2, ISO 27001, NIST, CIS Controls, SEC

          Safety Compliance Suite

          FEATURES:

          • Concierge on-site onboarding 
          • On-demand safety walkthroughs conducted by experienced EHS Pros at various intervals – once, twice, or four times per year
          • Comprehensive Online Training Library and employee progress tracking
          • Automated 50-State Legal Injury & Illness Reporting
          • Policy Builders with Automatic Updates
          • Simplified SDS Creation and Management
          • Guided risk mitigation
          • Signage builder & tracking
          • Efficient equipment inspections with QR Codes
          • Tier 1 Spill Prevention Control and Countermeasure Plan 
          • Automated Tier 2 environmental reporting for all 50 states 
          • Unlimited one-on-one support from our dedicated team
          • Workplace Violence and Active Shooter Policy and Training
          • Unlimited one-on-one support from our dedicated team
          • Automated Tier II environmental reporting for all 50 states.

            EduTech Course 3

            Program to Fulfill AG Disciplinary Order - $299/student

            The California AG routinely penalizes facilities that violate these laws and requires them to perform specific remedies while on probation. One of these remedies requires the ARD to take a course that outlines the laws and regulations of the Automotive Repair Act. This program fulfills the requirement.

            FEATURES:  

            • Comprehensive online course about the Automotive Repair Act

            • Access to training materials anytime (24/7/365)

            • Comprehensive companion manual to the training material

            • Quizzes and final exam to track engagement and learning ability

            • Certificate generated upon completion

            EduTech Course 2

            Program to Fulfill BAR Remedial Training - $299/student

            As part of their authority to levy fines and corrective actions against repair facilities, the Bureau of Automotive Repair may direct them to take a remedial training program. This program is intended for facilities who have already been identified by the BAR as needing corrective action and have committed to taking a remedial training course in lieu of specific penalties.The California Attorney General (AG) has required violating automotive repair dealers to take a course that instructs students on the laws and regulations of the Automotive Repair Act as part of the disciplinary order.

            FEATURES:

            • Comprehensive online course about the Automotive Repair Act

            • Access to training materials anytime (24/7/365)

            • Comprehensive companion manual to the training material

            • Quizzes and final exam to track engagement and learning ability

            • Certificate generated upon completion

            • Automated notification to the Bureau of Automotive Repair

             

            EduTech Course 1

            Automotive Repair Act Certification Training - $49/month per rooftop

            Provide advisors and technicians with the knowledge and tools necessary to comply with California laws and regulations and be viewed favorably by the Bureau of Automotive Repair.

            FEATURES:

            • Comprehensive online course about the Automotive Repair Act

            • Access to training materials anytime (24/7/365)

            • Comprehensive companion manual to the training material

            • Quizzes and final exam to track engagement and learning ability

            • Certificate generated upon completion

            F&I Compliance Suite

              • Precise Deal Jacket Audits to identify and address real-world F&I compliance issues accurately.
              • Focused Compliance on specific F&I compliance concerns such as Fair Lending Compliance Solutions, California Litigation, Vehicle Safety Recalls, Used Vehicle History, FTC Buyers Guide & Federal Warranty Disclosures, 
              • Automated EZ Cash Reporting & Anti-Money Laundering with IRS Reporting 
              • Spot Delivery & Unwind Management
              • Real-Time Issue Identification Quickly detect compliance gaps and issues, enabling swift corrective action and risk mitigation.
              • Online F&I Compliance Training 
              • Compliance Guarantee

                Device & Email Security

                FEATURES:

                The combined features create a dynamic defense system that adapts to evolving cybersecurity threats and secures the organization's digital ecosystem.

                • Continuous threat detection and response powered by Coro:
                  • EDR (Endpoint Detection and Response) 
                  • MDR (Managed Detection and Response) 
                  • 24/7 Security Operations Center team
                  • Swift response and alert to potential security breaches
                • Enhanced authentication and access control via Multi-factor Authentication (MFA) powered by Duo Security™
                • Advanced email security to shield e-threats such as phishing, malware, spam, and scams – integrates with Google Workspace & Microsoft Office 365.
                • Data governance and Data Loss Prevention (DLP)  detect and manage employee data-sharing practices. 
                • Device-level encryption for Windows and macOS
                • Public & unencrypted wifi blocking
                • Next-gen antivirus
                • Automated password policy and session locking enforcement