Articles & Discussions

Articles & Discussions

A collection of articles written by ComplyAuto's legal and compliance experts.

Deleting Customer Data Stored in Vehicles: Best Practice or a Legal Requirement?

As the deadline for compliance with the FTC’s revised Safeguards Rule draws near, some dealers may find themselves scrambling to implement the FTC’s new requirements before June 9th. (Not ComplyAuto dealers of course – we’ve been ready since December 9th … Read More

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All Cookies are Not Created Equal: FTC Cracks Down on Targeted Advertising Without User Consent

With the proliferation of consumer personal data laws and cookie consent banners, the Federal Trade Commission (FTC) is ramping up its crusade against businesses in the name of consumer protection by wielding its very broad authority under Section 5 of … Read More

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Encrypting NPI in Transit & the Safeguards Rule

In the ever-evolving world of digital communication, protecting Non-Public Personal Information (NPI) remains a paramount concern for businesses. The Federal Trade Commission’s (FTC) revised Safeguards Rule (Rule) underscores the importance of secure information transit. In response, ComplyAuto has been hard … Read More

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Are You Updated on Workplace Violence and Active Shooter Training?

As the news continues to remind us on a daily basis, the number of incidents related to workplace violence continue to rise at a rapid pace around the country. We tend to think that these events are so far removed … Read More

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Personal Data Laws Gain Ground: Four States Add New Laws

As was predicted, 2023 continues to be the year of data privacy as four states adopt (or will adopt) their own personal data laws. Specifically, at the time of this writing, the governors of the states of Indiana, Montana, Tennessee, … Read More

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ComplyAuto and Fisher Phillips Unite Tech Innovation and World-Class Legal Talent to Simplify Compliance

ComplyAuto, one of the fastest-growing auto software companies, announces a strategic collaboration with Fisher Phillips, a top-tier law firm with a proven track record of providing exceptional legal services to dealerships across the United States. This collaboration aims to enhance … Read More

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Deleting Customer Data Stored in Vehicles: Best Practice or a Legal Requirement?

As the deadline for compliance with the FTC’s revised Safeguards Rule draws near, some dealers may find themselves scrambling to implement the FTC’s new requirements before June 9th. (Not ComplyAuto dealers of course – we’ve been ready since December 9th … Read More

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All cookies are not created equal: FTC cracks down on targeted advertising without user consent

The recent case against GoodRx by the Federal Trade Commission (FTC) for sharing a user’s sensitive health information with online advertisers without the user’s consent should be taken seriously by all businesses, including automotive dealerships. The lesson here? Dealerships should … Read More

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From CCPA to CPRA 

Everything You Need to Know About the Updated CA Data Privacy Regulations Beginning on January 1, 2023, the California Privacy Rights Act (CPRA) will modify the California Consumer Privacy Act (CCPA) quite significantly. The two most notable changes are that … Read More

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Myths & Misconceptions About the Revised FTC Safeguards Rule

By now, almost all dealerships are aware that the Federal Trade Commission (FTC) revised the Gramm-Leach-Bliley Act (GLBA) Safeguards Rule for the first time in 20 years, with the new regulations going into effect on December 9, 2022. In conjunction … Read More

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Revised FTC Safeguards Rule

On October 27, 2021, the Federal Trade Commission (FTC) revised the Gramm-Leach-Bliley Act (GLBA) Safeguards Rule (“Revised Rule”) for the first time since the rule was issued in 2002. The Safeguards rule requires certain financial institutions to implement a written … Read More

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ComplyAuto partners with the Center for Internet Security (CIS) for enhanced cybersecurity offerings

ComplyAuto and the Center for Internet Security (CIS) have partnered to put our clients on the cutting edge of cyber threat prevention, protection, response, and recovery. CIS is a community-driven nonprofit that establishes globally recognized best practices for security IT … Read More

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FordDirect and ComplyAuto Team Up to Tackle Privacy and Security Needs of Ford and Lincoln Dealerships

Leading Dealer-owned compliance and privacy tech startup to offer important compliance solutions to Ford and Lincoln Dealers in first manufacturer partnership DEARBORN, Mich, Sept. 28, 2021 — FordDirect, a joint venture between Ford Motor Company and its franchise Dealers, announced today a … Read More

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Dealer Alert: Attorney General Takes CCPA Enforcement Action Against Dealership-Manufacturer

From Chris Cleveland, Compliance Director for Galpin Motors and Co-Founder of ComplyAuto Privacy On July 19, 2021, California Attorney General (AG) Rob Bonta announced several enforcement actions relating to the California Consumer Privacy Act (CCPA), the nation’s toughest privacy law, … Read More

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Personal Data: Update on California’s Personal Data Laws (CCPA) and Lessons from the VW-Audi Data Breach

By Chris Cleveland (CEO) and Hao Nguyen (General Counsel) of ComplyAuto  Personal data continues to be a hot topic in 2021, and there is nothing to suggest that it will subside any time soon. From the numerous data breaches that … Read More

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Software can help retailers comply with privacy laws

ComplyAuto was formed by a dealer who hired software developers to create tools for retailers to comply with complicated privacy laws. In 2019, months before the California Consumer Privacy Act was set to take effect, Chris Cleveland started to figure … Read More

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New CCPA Regulations Already Went into Effect. Are You Covered?

Fellow Dealers: Earlier this year, Attorney General Xavier Becerra announced yet another set of regulations that changes the laws under the California Consumer Protection Act (CCPA), which went into effect immediately. A copy of the modified regulations can be found … Read More

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Inherent Problems with the CCPA

Written by: Hao Nguyen, General Counsel of ComplyAuto By now, we have probably gone to enough seminars, webinars, and training sessions to hear long-winded diatribes about the confusing nature of the CCPA – and for good reason. They are all … Read More

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The Battle Over Personal Data, and the Dealers Caught in the Crossfire

Bill Bowerman and a waffle iron. The Trojan Room coffee pot. The unsolicited car advice from a young tractor mechanic. The common thread? These brief events seemed trivial at first, but what came of them in the decades that followed … Read More

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Personal Data Gets an Early Start in 2021

Written by: Hao Nguyen, General Counsel of ComplyAuto The early bird gets the worm, and personal data lined up yesterday. The Office of Administrative Law (OAL) remained busy through the year by releasing a fourth set of proposed modifications to … Read More

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