The FTC settled allegations against a Long Island dealer group for deceptive vehicle pricing, undisclosed mandatory fees, and misleading disclosures, imposing permanent advertising restrictions and reinforcing dealerships’ obligation to advertise accurate total prices.
FTC Settles With Long Island Dealer Group Over “Internet Special” Pricing Read Post »
California’s AB 1609, effective January 1, 2027, requires qualifying businesses exceeding $500 million in annual revenue to disclose AI chatbot use, provide timely human assistance, and limit hold times. Larger dealership groups should assess technologies, vendors, staffing, and compliance procedures.
California’s New AI Chatbot Law Could Impact Larger Dealership Groups Read Post »
New York City has sued CarGurus based in large part on dealer vehicle listings on its site. On October 15, 2026, the NYC Department of Consumer and Worker Protection (DCWP) announced a suit in New York State Supreme Court alleging that CarGurus labeled dealer prices “Great Deals” when mandatory fees, down payments and trade-in conditions were buried in the fine print (complaint). These are allegations; CarGurus has not yet answered, and no court has ruled.
OSHA Launches New Lithium-ion Battery Safety Page: What Dealerships Should Know Read Post »
Cox Automotive says someone got into VinSolutions, the dealer CRM, and that a limited group of dealers is affected. A ransomware group claims it took Social Security numbers and credit applications. Cox has not confirmed what was taken, nor anything about the scope of the incident. If your customers are in it, the notice duties are probably yours, not Cox’s.
New York City has sued CarGurus based in large part on dealer vehicle listings on its site. On October 15, 2026, the NYC Department of Consumer and Worker Protection (DCWP) announced a suit in New York State Supreme Court alleging that CarGurus labeled dealer prices “Great Deals” when mandatory fees, down payments and trade-in conditions were buried in the fine print (complaint). These are allegations; CarGurus has not yet answered, and no court has ruled.
What NYC’s Lawsuit Against CarGurus Means for Car Dealers Read Post »
On September 30, Michael Dingman from the FTC addressed automotive regulators, discussing pricing transparency in dealership advertising. He covered fees, price breakdowns, optional add-ons, savings claims, and the role of third-party advertising, emphasizing truthful representation and compliance.
FTC Consumer Protection Official Shares Perspective on Pricing Transparency for Dealers Read Post »
The OSHA fact sheet, Opioid Overdose Rescue with Reversal Medications, provides guidelines on opioid overdose medications, including procurement, storage, and employee training. With state mandates approaching, it emphasizes the importance of preparedness in workplaces, particularly dealerships, for managing potential overdoses effectively.
OSHA Issues Opioid Overdose Response Guidance as State Naloxone Mandates Take Shape Read Post »
The FTC has issued a FAQ document clarifying advertising rules for car dealers, emphasizing transparency in price advertising. Dealers must include all applicable fees, ensure clear price representation across all mediums, and share accountability with OEMs and third-party advertisers.
FTC Issues Dealer Advertising “FAQs” Read Post »
California’s Senate Bill 690 aims to limit private claims under the California Invasion of Privacy Act related to website technologies, providing relief to businesses facing lawsuits for common practices. However, traditional wiretapping claims remain unaffected and risks persist nationwide.
