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Enforcement, Featured

FTC and Connecticut Secure $4 Million Settlement Against Connecticut Dealership for Deceptive Pricing and Fee Practices

On August 19, 2026, a Connecticut dealership settled for $4 million over deceptive pricing and unauthorized fees. This case highlights individual liability risks for dealership owners and management.

FTC and Connecticut Secure $4 Million Settlement Against Connecticut Dealership for Deceptive Pricing and Fee Practices Read Post »

EHS & OSHA

New OSHA Flood-Safety Guidance: What It Means for Your Dealership

Severe storms in the Midwest have led to flash flooding, highlighting the dangers of post-flood cleanup for dealerships. OSHA’s guidance emphasizes protective measures, safe lifting practices, and electrical safety to protect employees from hidden hazards in floodwaters.

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EHS & OSHA

Safe + Sound Week 2026: A Simple Way to Strengthen Your Dealership’s Safety Program

OSHA’s Safe + Sound Week, occurring August 10-16, 2026, promotes workplace safety. The event encourages businesses to implement safety programs, address hazards proactively, and utilizes management-led initiatives with worker participation for healthier work environments.

Safe + Sound Week 2026: A Simple Way to Strengthen Your Dealership’s Safety Program Read Post »

Consumer Privacy

California’s Privacy Watchdog Has an Audit Division – and It Is Now Fully Staffed and Active. Dealers Should Take Notice.

The California Consumer Privacy Act (CCPA) has introduced a dedicated enforcement agency, the CPPA, which proactively conducts audits on businesses for compliance. This marks a shift in privacy regulation, necessitating continuous compliance efforts from dealerships and other businesses, beyond mere reaction to complaints.

California’s Privacy Watchdog Has an Audit Division – and It Is Now Fully Staffed and Active. Dealers Should Take Notice. Read Post »

EHS & OSHA

Use the Jack Stands, Every Time

Last year in Ashland, Oregon, a service technician was killed by a mistake that can happen to dealership service employees: getting under a vehicle that’s up on a jack with nothing else holding it. The tech had the axles up on a bottle jack, put nothing under the load, and was crushed when it came down. OSHA found no blocks, no cribbing, no stands. Just the jack. Technicians work off lifts most of the day, but the jack still comes out for mobile calls, and the moment one of them gets under a load on a jack alone, this is the risk they’re taking.

Use the Jack Stands, Every Time Read Post »

Consumer Privacy, Legal

Another Surge in Website Tracking Tool Claims Targets Auto Dealers

Dealerships are facing an increasing number of lawsuits and demand letters alleging violations of CIPA due to website tracking tools. These claims highlight the evolving legal risks surrounding website privacy, emphasizing the need for compliance and proactive management strategies.

Another Surge in Website Tracking Tool Claims Targets Auto Dealers Read Post »

EHS & OSHA

What OSHA’s $174K Settlement Means for Dealership Service Departments

On July 13, 2026, the U.S. Department of Labor settled with Monro Inc. over safety violations, imposing a $174,000 fine. The company must correct hazards and establish a hotline for reporting safety issues, emphasizing the importance of consistent safety practices across locations.

What OSHA’s $174K Settlement Means for Dealership Service Departments Read Post »

EHS & OSHA

Tier II Reporting: Why It Matters and How Dealerships Can Prepare

Tier II reporting enhances community safety by ensuring emergency responders know about hazardous chemicals stored by businesses. Under EPCRA, various businesses, including dealerships, must report chemical inventories. Compliance requires careful tracking and preparedness throughout the year, ensuring accurate submissions when needed.

Tier II Reporting: Why It Matters and How Dealerships Can Prepare Read Post »

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